L’appareil est éteint et ne démarre pas.

Centre d'aide BEAM

Diagnostic

L’appareil a peut-être été laissé hors charge.

Résolution

Laisser l’appareil charger sur sa base (plusieurs heures). Si vous ne constatez aucun changement au bout de 12 heures, solliciter Awabot.

Retour au centre d'aide Contacter le Support

Article PrécédentLes interlocuteurs de l’élève/étudiant en téléprésence s’entendent en écho.
Article suivantL’utilisateur n’arrive plus à piloter l’appareil avec le clavier (le message “conduite au clavier désactivée” s’affiche sur l’écran de l’application).

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