Skip to main content

Beam® Help Center / Awabot

Beam® Communication

Beam® Authentication

The Beam® App sends XMPP traffic via TCP port 5222 for authentication. In order to log in and establish a Beam session, this port must be open on your network firewall. Additionally, TCP port 443 is used for HTTPS traffic.

URL / IP adress / Port

  • xmpp-prod1.suitabletech.com / 35.206.100.8 / TCP 5222 et TCP 443
  • app-prod1.suitabletech.com / 35.208.41.192 / TCP 5222 et TCP 443

Beam® Relays

Beam® need a persistent connection to the Beam infrastructure to send a status heartbeat and receive configuration information.

In most cases, Beam® calls connect directly between the pilot and the Beam® device via P2P protocol. Sometimes, however, a Beam relay is required to complete the connection. With the help of Google Cloud services, we’ve strategically placed the following relays throughout the globe to allow optimal Beam® performance. Any of the following Beam® relays may be used, depending on your Beam® ’s geographic location.

Please ensure your firewall allows outbound traffic on UDP ports 6868-6871 to the following destination addresses:

  • Google Cloud / Main Config / 35.206.126.48:6868
  • South Carolina, US / us-east1-1 / 35.211.69.57:6868
  • Virginia, US / us-east4-1 / 35.212.25.125:6868
  • Oregon, US / us-west2-1 / 35.215.101.5:6868
  • Netherlands / europe-west4-1 / 35.214.254.166:6868
  • Sao Paulo, Brazil / southamerica-east1-1 / 35.215.241.59:6868
  • Taiwan / asia-east1-1 / 35.206.235.51:6868
  • Osaka, Japan / asia-northeast1-1 / 35.213.63.5:6868
  • Paris, France / eu-west9 / 34.1.12.202:6868
Contact our support team